Last updated: February 2026
Introduction
Data Jam Solutions Ltd ("Data Jam", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website data-jam.com and use our services.
We are a privacy-first company. The same principles we apply to our JamBox technology - no cameras, no personal data collection, complete anonymity - guide how we handle your information on this website.
Information We Collect
Information You Provide
When you use our contact form, we collect:
- Name - to address you personally
- Email address - to respond to your enquiry
- Company name (optional) - to understand your business context
- Message content - the details of your enquiry
Information Collected Automatically
When you visit our website, we may collect:
- Log data - IP address, browser type, pages visited, time spent
- Device information - device type, operating system
- Referral data - how you found our website
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Send you information about our products and services (only if you've opted in)
- Improve our website and user experience
- Analyse website traffic and usage patterns
- Comply with legal obligations
Cookies
Our website uses the following cookies:
- Essential cookies - Required for the website to function (e.g., form submissions, spam protection via Cloudflare Turnstile)
- Analytics cookies - Google Analytics helps us understand how visitors use our site (only loaded with your consent)
- Marketing cookies - HubSpot tracking helps us understand visitor engagement and improve our communications (only loaded with your consent)
When you first visit our site, you'll see a cookie consent banner. Analytics and marketing cookies are only activated if you click "Accept". You can change your preference at any time by clearing your browser cookies and revisiting the site. Disabling cookies may affect some website functionality.
Third-Party Services
We use the following third-party services:
- Google Analytics - Website traffic analysis (with your consent)
- HubSpot - CRM and visitor tracking to improve our communications (with your consent)
- Cloudflare Turnstile - Spam protection on our contact form (essential, no consent required)
- Supabase - Secure database for storing contact form submissions
- Resend - Email delivery for form notifications
JamBox Mobile App
If you use the JamBox mobile app, the following applies:
- The app connects to Data Jam's cloud database to display aggregate sensor data from JamBox devices. No personal data is collected from app users beyond login credentials.
- The app does not track your location. Only fixed coordinates of installed JamBox devices are displayed.
- The app does not include any third-party analytics, advertising, or tracking SDKs.
- Login credentials are stored securely using the device's native keychain (iOS Keychain / Android Keystore).
- The app does not request or access your contacts, photos, microphone, or camera.
Data Sharing
We do not sell your personal information. We may share your data with:
- Service providers - Third parties who help us operate our website and services (as listed above)
- Legal requirements - When required by law or to protect our rights
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are typically retained for 2 years.
Your Rights
Under GDPR and UK data protection law — and, for California residents, the CCPA — you have the right to:
- Access - Request a copy of your personal data
- Rectification - Request correction of inaccurate data
- Erasure - Request deletion of your data ("right to be forgotten")
- Restriction - Request limitation of processing
- Portability - Request transfer of your data
- Object - Object to processing of your data
To exercise any of these rights, please contact us at hello@data-jam.com.
Data Security
We implement appropriate technical and organisational measures to protect your personal information, including:
- HTTPS encryption for all data transmission
- Secure cloud hosting infrastructure
- Regular security reviews
- Limited access to personal data
International Transfers
Data Jam operates in both the UK and US. Your information may be transferred to and processed in countries outside of your residence. We ensure appropriate safeguards are in place for any international data transfers.
Children's Privacy
Our website and services are not directed to individuals under 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Data Controller
Data Jam Solutions Ltd is the data controller responsible for your personal information.